Not long ago, I came across a new term for me: quality assistance. I hadn't heard it in my quality circles, so I decided to investigate.
This reminded me of some conversations with others about quality control and quality assurance. They were asking, "What is the difference?"
Add all the talk about Quality 4.0 and Industry 4.0, terms which many are loudly adopting, and I figured...
"I've got what could be an interesting podcast episode on my hands!"
Listen in to this week's episode to be guided through the historical context and evolution of these terms, offering insights into how they shape design. We’ll dig into official definitions and explore how these quality methodologies have transformed over time.
Besides just being interesting, I'll share some of the ways that you can adopt quality as your responsibility in product design. Through practical examples, I’ll show you how to integrate these quality methods into your design processes, fostering collaboration within cross-functional teams.
"Quality is everyone's responsibility."
The good news: you're likely already doing some of these things. The better news: with a broader perspective, you'll be even better at owning your quality responsibility as a designer.
